TextNow – Is it a real business?

TextNow – Is it a real business?

TextNow is a US-based company that offers app, online & feature-rich video calling services in USA and millions of people are already using them. Like any other services, especially those that deal with personal data and communications, you must make sure of the legality and practised processes. Are TextNow Reviews Legit?

1. Company Background

TextNow-History and founding: TextNow was founded in 2009 by Neil Shah and Rohit Kumar. The company has since scaled rapidly, providing a range of communication services that include voice calls and text messages via channels available on its mobile app or website.

Brand: TextNow is a well-known brand in the technology world (the better reputation you resource, the more consumer trust). Whilst it has appeared in multiple tech reviews and news articles, highlighting its place within the market.

2. Services Offered

Supports Free and Paid: TextNow offers both free as well as paid services. Free – This allows users to send texts and make calls over Wi-FiBasic – includes call alerts, caller ID & visual voicemailPremium: removes adsUltimate: everything the basic has plus more customer care options

Items: A phone number, voicemail, text messaging, and calling brought to you as a user experience on the app.

3. User Reviews and Feedback

TextNow Customer Reviews: TextNow reviews from users are fairly mixed, as is to be expected with most tech services. A lot of users like it because its totally free save them from breaking the bank. Nevertheless, occasional customer service and reliability complaints exist along with a bit of adware.

User Review: As a rule, TextNow has generally received positive ratings on app stores and review platforms to demonstrate the reliability of its operation.

4. Security and Privacy

TextNow Secured: Textnow tries to secure the data and privacy of their users(Blocked). Their encrypted, hacker-proof communications protect and secure all private information.

TextNow Privacy Policy- The privacy policy paper of TextNow contains information on how they collect, use and protect user data. This policy should be reviewed in order to get a good idea of what they are collecting and how it is managed.

5. Legitimacy Indicators

Regulatory Compliance: TextNow abides by the various laws and industry standards that apply to communications services. It applies to the regulations pertaining to their services.

The transparency (the company clearly states what it does, how much is costs and the rules/policies of their service) Source: Transparency leads to trustworthiness.”

6. Potential Concerns

Ads: some users have complained of the ads poking through, in free versions. But that is all part of the game with free service offerings, and it mentions this prior.

Difficult Customer Support: Several users have experienced difficulties with customer support, but there are ways for you to garner help via the company website and app.

Conclusion

TextNow is a legitimate company that strives to provide valuable communication services in free and affordable versions for all its users. Famed for its provenience and transparency, it is a useful substitute for other messaging solutions out there. So like with everything else, make sure to read their ToS and PP as well as some reviews before you use any of them

To learn more or to find out about certain issues, you can visit the TextNow website and contact their customer service.